CertaPet Reviews: Is CertaPet A Scam?

CertaPet: The Emotional Support Animal Letter Experts

Millions of Americans suffer from mental or emotional disabilities, and sadly, many of them are unable to receive the treatment they need. Numerous studies have confirmed the health benefits of emotional support animals (ESAs), and CertaPet helps mental health patients obtain ESA recommendation letters from licensed mental health professionals.

What Is CertaPet?

CertaPet is an online portal that helps people who have emotional and psychological disabilities certify their emotional support animals by facilitating the ESA recommendation letter process. Confidential and easy to access, the services provided by CertaPet are valuable resources for navigating the legal regulations that restrict the use of emotional support animals.

Is CertaPet a Scam?

CertaPet is accredited by the Better Business Bureau and recognized by every domestic airline. Only licensed mental health professionals authorize ESA letters for CertaPet, and their letters include all the components necessary to verify a patient’s diagnosis and the classification of a patient’s ESA as a reasonable accommodation.

How Does CertaPet Work?

CertaPet’s customers have the benefit of receiving mental health services in the privacy of their own homes as CertaPet is available online. The process starts with a free online screening that determines if a person is a good candidate for an emotional support animal. CertaPet then connects the qualified candidate with a licensed mental health professional for a phone and online video consultation.

If the patient is approved for an ESA, the licensed professional will write an ESA recommendation letter that meets all the requirements of landlords and airlines. CertaPet clients receive their ESA letters electronically via email, and they also receive physical copies of their letters via U.S. mail.

What Is an Emotional Support Animal?

An emotional support animal is a companion animal that provides therapeutic benefit to someone with a mental or psychiatric disability. It is different from a service animal, which is a dog that is trained to do work or perform tasks for people with disabilities.

The purpose of an emotional support animal is to offer a person with a mental or psychiatric disability the opportunity to live independently. An emotional support animal may be a pet, and it is characterized by its close, emotional, and supportive bond with its owner.

What Is the Fair Housing Act?

The Fair Housing act is a federal act in the U.S. It protects people from discrimination when they are renting, buying, or securing financing for any housing.

The Fair Housing Act specifically protects against discrimination because of race, color, national origin, religion, sex, the presence of children, and disability. Even when a landlord’s policy explicitly prohibits pets, the Fair Housing Act protects the right of a person with a mental or psychiatric disability to keep an emotional support animal.

What Is the Air Carrier Access Act?

The Air Carrier Access Act is a federal act in the U.S. that prohibits commercial airlines from discriminating against passengers with disabilities. It requires airlines to allow emotional support animals to accompany their owners in the cabin of an aircraft.

Airlines may require specific documentation to establish that a person has a mental or psychiatric disability, as well as the reason that a person needs an emotional support animal during air travel. Documentation requirements may include a current (less than one year old) letter from a licensed mental health professional who states that the passenger has a mental-health related disability; the passenger needs the accompaniment of the emotional service animal for mental health or treatment; the passenger is under the professional care of the licensed mental health professional issuing the letter; and the date, type, and jurisdiction of the mental health professional’s license.

What People Have to Say about CertaPet

CertaPet has a 5 star review rating on Yelp. Candace from Durham stated in her CertaPet review, “This was easy to use and did exactly what was promised. Zero problems, everything was smooth.” Jeff from San Diego wrote, “This is the best solution for getting into a rental property, or on an airline with your ESA and avoiding those pet deposits, pet rent, and all the other things people like to fine you with for having an animal.”

The CertaPet reviews on Trust Pilot are great too! Here’s what Donna had to say: “CertaPet was there every step of the way. They answered all my questions in a very timely manner with genuine attention and concern.” In her review, Chelsea calls CertaPet “simple, reliable, and fast!” Here’s what else she had to say: I took my assessment and by the end of the next day I had received scanned copies of my letters. The hard copies came via snail mail shortly after. I’ve already successfully flown AND moved into a pet-free apartment with my pup so I guess it worked.

CertaPet Reviews show a 4.8 overall satisfaction rating on Shopper Approved. Customers gave CertaPet high marks for price, product satisfaction, and customer service. In his review, Adam calls CertaPet a “fantastic company that truly cares about people.” In another review, Kathleen says of CertaPet, “This process was a breeze and not stressful. I really appreciate their help.”

CertaPet Video Reviews

YouTube offers another glowing review of CertaPet. A CertaPet client posted a testimonial detailing how CertaPet helped her obtain an ESA recommendation letter so that she could move into an apartment that prohibited pets. Chelsea praises CertaPet for their team of medical professionals and exceptional customer service! Thanks to CertaPet, she was able to move into her dream apartment, and she is now allowed to take her beloved dog, Baby, with her when she flies.


CertaPet is Ready to Assist You

Moving into a new apartment or taking an airline flight doesn’t have to mean that you will be separated from your beloved companion. Getting an ESA letter will protect you and your emotional support animal, but many companies that offer ESA services are scams. CertaPet can help you obtain an ESA letter that complies with all documentation requirements, and their services are fast, discreet, and affordable! Visit CertaPet’s website to take your free 5 minute screening and get access to the best rated emotional support animal letter service!

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